Mute Notifications for Chat

This guide shows how to mute notifications for a chat.

SINC Support Team
SINC Support Team
Mar 10th, 2023

On the mobile app: Select a chat from the list and tap on info icon on the app bar (on top)

SINC mobile app chat conversation screen with a pink hand pointing to the info icon in the top app bar

Tap on Switch to turn the notifications ON or OFF

Room Settings screen with the Notifications toggle switch highlighted by a pink arrow

If a specific chat has notifications muted, it will show a slashed bell icon in the room list

SINC mobile Chats list showing muted notification bell icons next to two chat rooms

On the web version: Select a chat by clicking on a chat from the chats list and click on 'gear' icon

SINC web Chats screen with a pink arrow pointing to the gear settings icon

Click on Switch to turn the notifications ON or OFF

Web Chats screen with the Chat Room Settings popup open and the Notifications toggle highlighted by a pink arrow

If a specific chat has notifications muted on the web, it will show a slashed bell icon in the room list on that chat box. Note: By default, notifications are ON. The user has to turn off or mute notifications manually.

SINC web Chats panel listing several conversations with no chat currently selected

Did this answer your question?