Setting Scheduled Shift Reminders

Shift reminders are useful for casual or irregular staff. Here we show you how to enable them

Sam Dolbel
Sam Dolbel
Oct 19th, 2021

Be careful not to use them unnecessarily for regular staff, as they may annoy the staff and cause them to disable Notifications Permissions for SINC, which will mean they can't be sent other important notifications. Go to the Settings page for the Staff Member you'd like to add the reminder for, found under Menu Staff Staff Member's Name Settings.

On Web: The Scheduling Settings are at the bottom of this page.

SINC web staff Settings screen with the Scheduled Shift Reminder and Scheduled Clock Out Reminder checkboxes highlighted

Toggle Scheduled Shift Reminder on and choose the time before shift you'd like to notify the Staff Member.

Scheduled Shift Reminder setting with the time dropdown open, showing options from 15 to 90 minutes before, set to 1 hour

On Mobile: The scheduling settings will be available over there as follows.

SINC mobile employee settings screen with Scheduled Shift and Clock Out Reminder toggles outlined in pink

Toggle Scheduled Shift Reminder on.

Staff settings screen for an employee with the Scheduled Shift Reminders toggle circled in pink

Choose the time before shift you'd like to notify the Staff Member. The Staff Member will receive a reminder notification at the time you specified before any scheduled shifts.

SINC mobile shift reminder options list with '1 hour before' selected

The Staff Member will receive a reminder notification at the time you specified before any scheduled shifts.

Mobile lock screen showing a SINC shift reminder notification for an upcoming shift

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