Jessica is the owner-operator of Jessica’s Mobile Car Cleaning. When business is going well, all of her staff are away from the yard attending to detailing jobs at clients homes or offices. Her employees are like her family and while she trusts them to be where they say they are, she needed a way of being able to see where people were during their shifts so that she could invoice her clients with the confidence of being able to look back and confirm that her staff were indeed cleaning at the time stated.
With hundreds of different jobs each week it was impossible to pinpoint where people where at any one time and often customers would come back to her and question if amounts and times were correct and in the rare case that an unhappy customer made a fuss, she would just have to write the invoice off and not collect payment.
Now with SINC, no matter how far back the job was, she can look back and confirm who was where and explain this to problem clients. Since implementing SINC, the instances of these unhappy clients has dropped, and she now collects for every detailing job completed.
Andy, on the other hand, is not so worried about staff locations, he is more concerned with the accuracy of the timesheets his workforce are putting in each week. He knows for a fact it is a commonplace for workers to forget to complete their sheets each day and to copy off each other who they knew were working that day. This leads to an incredible amount of identical clock in and clock out times.
He knew this was a problem and had tried many different systems to try and address it, but they were either too complicated and built for large corporations, or just too expensive to warrant the implementation.
When Andy found SINC, he was able to take advantage of an unlimited free trial with a handful of his staff as testers. He soon noticed a reduction in the gross hours reported each week and an improvement in team morale as they were not having to stress out about completing their time sheets each Friday. Once satisfied that SINC was going to do the job, he upgraded to a ten user plan for $20USD per month and the rest is history.
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