Shelly operates a small river rafting business along the Colorado River through the Grand Canyon in Arizona. Her clients start their adventure at their office where one of her employees drives them in a minivan to meet up with the rafting instructors who are waiting at the lunch point about 45 minutes away.
Shelly operates her company mostly from her office and relies on her staff to provide their hours for the week but doesn't honestly know if what she is paying out each pay period is accurate. There have been times where she thought that staff were taking advantage of the fact that they were left to operate on their own and was looking for a solution to give her confidence that her staff were where they said they were during their shifts.
SINC was the perfect solution for her. Not only are the locations of the staff members recorded while they are on the clock, but the fact that there is often no cell phone coverage does not stop the data being recorded. Once they come back into range, the information is synced back to the cloud, and Shelly can access it either from her mobile device or computer via the web.
The fact that she now has accurate to the minute timesheets being calculated by SINC each pay period into decimal hours means she is no longer spending hours trying to collect timesheets from her staff and adding them all up at the end of the period. All of these tasks are all done for her, and she has the confidence of knowing that she can dive into each shift and analyse times, locations and see notes and photos her staff have left during each shift along with any safety incident reports that may have gone unreported before switching to the SINC time clock system.
Brian, on the other hand, does not have the same problems as Shelly with staff operating away from his home base. He runs a zip line operation and lucky enough to see the whole course from his office window. His biggest problem is getting his staff to turn up to work on time and communicating schedules with his mostly seasonal workforce who are made up mostly of travellers who come to the area for months at a time looking for part-time work.
Before finding SINC, he would operate a shared Google Sheet with everyone's schedule posted but giving access to the ever-changing workforce and communicating shift changes was near impossible and getting everyone together at any one time during a week was just not practical. Now that he uses the scheduling functionality on SINC all he has to do is publish the following week’s schedule and every staff member who is listed on a shift that week is notified of the new plan. Any changes made after that are immediately communicated to the affected parties through push notifications eliminating the need call around staff last minute and let them know things have changed.
No shows and latecomers have improved dramatically because shift reminders can be set for individual employees to alert them to upcoming shifts and people forgetting to clock out are now a thing of the past with clock out reminders being sent for anyone still punched in once their shift has ended.
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